Timber Delivery Information

Delivery Information

Fast delivery of Siberian Larch timber in United Kingdom. Our Siberian Larch products are delivered with our long wheel base Sprinter van. Wood is delivered quickly, on time and always at the best prices.

Timber Delivery Processing Explained

Day 1 You ordered from us – either same day or the following day you need to pay for your order via bank transfer or PayPal. Your order will be processed only after we receive your payment.

Please note: you won’t receive an email from us with the receipt. If your money left your account this means that we received them. We will check the sum and compare it with our recent orders. If you need VVAT receipt, please send us an email.

Day 2 We received your payment – your order will be picked, stacked and packed.

Day 2 – 3 Once payment received your order will be sent to our delivery team. When we receive a reply from our delivery team with exact delivery date, we will send you an email (this usually takes few days).

Next day (or day after) your order will leave us. The driver should call you 60-30 min before arrival. If our driver does not find anyone at home, he will unload the boards somewhere safe in your parking area next to your garage or front door. Our driver can unload the lengths in your garden if there will be a good access.

Our delivery service is 8am – 6pm, with rare exceptions. Please note that we can’t give exact delivery time as we ship 2-4 orders same day in your area. You must remain flexible when accepting deliveries.
Lead time 3 – 5 working days (Delivery might take up to 8 working days in April, May and June due to busy period).

Order Placed / Paid

Delivery Window

Monday (by 13.00) Wednesday, Thursday, Friday
Tuesday (by 13.00) Thursday, Friday, Monday
Wednesday (by 13.00) Friday, Monday, Tuesday
Thursday (by 13.00) Monday, Tuesday, Wednesday
Friday (by 13.00) Tuesday, Wednesday, Thursday
Saturday (any time) Wednesday, Thursday, Friday
Sunday (any time) Wednesday, Thursday, Friday

Boards up to 4 meters long – 30 miles away from our Warehouse (460 Nursery Road, Boston, Lincolnshire, PE21 7TN) – minimal delivery charge is £35.

Orders up to £250 – Delivery charge £1.30 per mile (one way).

Orders between £251 and £499 – Delivery charge £1.15 per mile (one way).

Orders over £500 – Delivery charge £1 per mile (one way).

Boards over 4 meters long – £1.30 per mile (one way) due to bigger truck.

What if I’m not available to accept the delivery?

Note that before you make your purchase online, you must bear in mind that a clear and well detailed delivery instructions are required in all cases. We using long wheel-based van (Mercedes Sprinter) for our deliveries.

If you are not available or at home when the delivery takes place, or unable to answer the phone, someone else will need to be there to sign for the delivery. If there is nobody available to accept or sign for the delivery, we will leave the timber the kerb or somewhere safe for example next to your front or garden. If the timber cannot be left on the kerb side safely.

Nord Wood Timber Siberian Larch Decking Cladding Timber Delivery

The delivery vehicle is at least 2.4m wide and 3 m high so please make sure there is sufficient space for easy access. The surface must be hard and level – it cannot be grass or inclined. Ensure your access is clear and wide enough and even for heavy palletised goods transportation.